About Us

  • Our purpose is to provide hassle-free electricity and gas meter connection services to our partner network and create a long-term partnership with leading selected energy retailers and all distributors.

  • ​We only engage with selected number of leading energy retailers. 

  • As our partner, you can be assured that through New Meter Connect, you will gain access to a retailer’s priority service operation team that is dedicated to manage our queries. This means your requests are actioned promptly, followed-up on-time and you are always kept up-to-date.

  • ​New Meter Connect is proud to be one-stop-shop. Our services range from paperwork validation, submit a request with energy retailer, follow-up and raise escalation with retailers, distributors and their respective sub-contractors as required.

  • ​Our team has a combined of 25+ years of experience in the electricity and gas industry to understand the ins and outs of both – retail and distribution network. We help you to pre-validate the paperwork to ensure it’s correctly filled out first and every time. No more paperwork rejection from retailer, back and fourth emails with your retailer and most importantly no more delays on your job.

  • ​We aim to ensure every request to be fast, smooth and no hiccups along the way.